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IT Support & Services Across Nottingham

IT Support and Managed IT Services for businesses across Nottingham.

Call us on 0115 697 8155 today for free advice on your needs.

IT Support That Grows With Your Business

Based in Nottingham, trust a local company to help with your IT support needs.

It is no coincidence that the founders of 5th Utility started their IT Careers working in IT support, helping businesses across Nottingham and the wider East Midlands area with managed IT services.

We understand the challenges organisations face when trying to maintain their IT systems alongside their core business.

When an IT problem arises, we know the impact it can have, and that all you want is quick and helpful response from a real person on the end of a phone…

5th utility offers a unique Helpdesk and IT Support solution based in the centre of Nottingham. We encourage our IT technicians to complete as many first-time fixes as possible. All members of the team who answer the support phone are technically accredited so as soon as a customer asks for help, they are in contact with an individual who can support and resolve any IT issue. We will also be well placed to recommend IT services that will help your company stay connected.

5th utility has a large support team with a wealth of knowledge across the team. We fully understand that IT just needs to work so we endeavour to provide first fixes where possible.

We undertake weekly and monthly analysis on all call reports to give our team and the customer information on recurring problems, which builds towards the IT strategy for improving the current IT infrastructure.

Our philosophy is to resolve all issues for good rather than just providing a temporary fix, only to see the issue reoccur.

At 5th Utility we are big enough to support your entire IT infrastructure but small enough to care about all our customers. The main difference between 5th Utility and other support companies is WE CARE about your business!

Save yourself time and money by choosing a local IT support provider based in Nottingham. Call us on 0115 697 8155 for free advice about your IT needs.

Trusted to deliver IT Solutions to some of the UK's leading brands

IT Support Services We Offer

IT Helpdesk, Remote Support, Onsite Support, PAYG, Bespoke Services

Whether you’re looking for a pay as you go helpdesk, or a fully outsource IT team, we can help.

24/7, 365 Proactive Monitoring

At 5u we are witnessing a big move to converged networking (putting telephony onto the same network as your computers) – let us advise you on the options, so you can achieve the same benefits.

Managed Support, Managed Networks, Managed Security, Managed Backup, Managed Mobile

As systems become more complex, many of our clients want to leave their IT to us. Whether that is Managed Infrastructure, security, backup or a fully managed network, we have the solution for you.

Some of the other IT services we offer:

Professional Services & Installation

It is impossible for businesses to be experts in all areas of IT, so why not use our professional services to assist in those areas you are not.

Dedicated Account Management and review meetings

Whatever the service we are providing, we understand the importance of good account management, regular review meetings, and careful planning. This is why we include it in all our services.

5th Utility Understand That Many Organisations Do Not Have The Luxury Of An In-House It Department

We provide IT support to local businesses across the whole of the Midlands and beyond. Our team of highly skilled IT Engineers are fully versed in a full range of technologies including both software and hardware. Utilising 5th utilities support, our customers focus on what they do best, leaving us to provide a complete IT service for their business – Think of our team as IT Superheroes!

5th Utility realise that technology is the driving force of all businesses regardless of size. This has led to our passion as a company in providing the best possible IT support to our customers at a price that is affordable. Our experience has allowed us to build and develop the infrastructure needed to keep our customers up and running!

Outsourcing some or all of your IT support offers a huge host of benefits; from removing the headaches management teams face if an issue occurs to making sure you reduce the risk of losing revenue and damaging your brand.

One thing that we pride ourselves on is employing the best staff to deliver these benefits. Our engineers fully understand the technical side of a business but also make sure they talk to our customers as humans, not machines!

Why use 5th utility:

Eliminate the risk of downtime – Increasing productivity Eliminate costly IT wages – Think of us as your external IT Manager Eradicate the pressure of what if’s – Let us handle that headache

Lower your overall IT costs – We help prevent IT issue not just fix them Gain a trusted advisor for new IT requirements Increasing staff confidence and trust Support services are available by individual requirement or from our range of maintenance plans. Our passion is making sure you see these benefits so you can concentrate on what is important to you – Your business!

Call us today and get free advice on your needs, straight from one of our directors!

Call us on 0115 697 8155 and we’ll be more than happy to help.