We pride ourselves on being an IT Service company that leads the way. We've seen some big changes in the IT space over the years, but one thing always remains the same - the route to building your career.
Whether you're looking to go into something specific such as web design, search engine optimisation, infrastructure design or technical support, or you'd like to build a career that utilises a range of many skillsets, this guide should be helpful to you.
We're going to hold your hand and show you how you could build a successful career in the IT industry, including:
The IT & Technology industries are huge, and they're also very diverse. Here are some of the roles you can expect to find within the sector:
A huge industry in its own right, web, game & software development is a great avenue for you if you enjoy problem solving and have the creativity to solve complex issues.
From Autonomous vehicles, augmented reality and artificial intelligence to machine learning and the blockchain, future technologies are a huge part of the technology industry.
Most companies will have a need for IT services/infrastructure design and therefore it's where you'll find a lot of career potential and opportunities.
There are hundreds of IT Support companies around and this can often be a good way to take your first steps into the IT industry. You'll most likely be troubleshooting and fixing issues for your employer/their clients in this type of role.
IT is like any industry when it comes to having Star Performers and Steady Eddies. But which attributes make a Star Performer stand out?
No different from any other industry, IT companies are looking for people that are proactive and willing to continually learn. In our view, those who have a ‘can-do’ attitude and demonstrate key behaviours will do well in IT. This is a fast-paced, dynamic part of our world – it will serve those well who embrace the IT sector knowing that change is common, and each day can be very different from the next.
Complacency is the number one mistake we see from candidates applying for a job: they think that once they've decided they want a career in IT, the rest will follow automatically. Wrong. It’s like most things in life, you need to keep working at it, to continually improve and gain maximum benefit from it.
The second mistake is to believe that success is instant. Yes, within IT there is fantastic opportunity to travel the world, earn huge salaries, or support your life long passion, but these rewards come to those who work hard from day one, recognising that those rewards have to be earnt. When we interview candidates, we're looking for those that have a proactive attitude, have the right behaviours to complement our cultural fit such as honesty, commitment, pride in what they do and a willingness to learn.
Read, read and then read some more.
There's no better way to learn about something new than to read up on it. With the internet at your fingertips, there has never been an easier way to develop new skills and pick up on latest trends.
Having some things that you've read about to talk to potential employers about shows them the traits we were talking about earlier: that you're proactive and that you want to learn about the subject.
Be specific at first and then develop a broad skillset later, don’t try and run before you can walk… It's great to have a wide skillset, but in the early stages of your career you'll be risking spreading yourself too thin.
Sure, have a surface-level knowledge of the different IT skillsets, but pick one that really appeals to you, builds on your strengths, and focus your efforts on that.
In IT, falling into the trap of being a jack of all trades, but master of none, makes it very hard to stand out from the crowd.
Don't worry, you're at the start of your career, we get that.
The most daunting thing about starting a new career is that you won't have experience in it and candidates get caught up worrying about this. The truth of the matter is that you won't be experienced - we know that - it's not the be all and end all and we are fully prepared to help. Potential is the key thing that we, and most other employers, will be looking for…
As a business owner, what I'm actually focussing on mostly is your attitude and whether you'll be a good fit for my company. We need to ensure you are comfortable in your environment, that we don’t present any barriers to slow you down, and that you will have all the support needed to see you grow.
However, you can also do some things to gain a bit of experience and set you aside from the rest of the pack...
Help a local business out for free
A good way to gain some easy experience is to look at some businesses located near you and see if they're missing anything in terms of IT and, in particular, the area that you've been learning about.
Maybe they're not on Facebook but their competitors are, maybe they need some hands-on technical support with their user devices to deploy system updates or hardware upgrades.
Get in touch with them and explain what you're doing and that you'd like to help them for free - you'll be surprised at how receptive they can be.
This shows me that you've got something about you and that you've gone above and beyond normal expectations – this is a very attractive trait to possess and will make you stand out to us.
Work experience/Internships
Don't worry if helping a local business is a bit daunting for you, another great way to gain experience is to do some work experience or a short internship at a company.
Most will be happy to help you and this can give you a nice insight into how an IT company works. It can also get your foot in the door for future paid work.
Don't be tricked into thinking you should take any job. You should have high standards and expectation for yourself that will challenge you – you should aspire to work for a company whose work excites you. You will be working for a long long time, so try and ensure you thoroughly enjoy it and don’t get bored or complacent.
Decide whether you'd like to work close to where you live, or if you're willing to relocate. Then search for companies that specialise in the area that you've learnt about and have a look through their portfolio.
It's good to shortlist a few companies where you find yourself getting excited about doing the kind of work that they specialise in.
Then approach them
Think of a way to approach them that helps you stand out. Some of the candidates that have I have employed have done something extraordinary.
We've seen all sorts, from printed infographics instead of a CV, to micro-sites developed to show off the skills of the candidate and how their skills can help our business.
Things like this really stand out from the boring, traditional CV, or boring (predictable) recruitment process. Yes, there has to be a standard recruitment structure, but don’t be afraid to take a risk and come in with a different approach – if you strike the right balance of respect but also a little risk, it could pay off and get you the interview…
Well done, you've got yourself an interview! Now what!?
First of all, stay relaxed. An interview is just a chance for the company to meet you in person and find out what you're about.
A lot of IT services roles involve interacting with many colleagues and many customers – we therefore recommend thinking of yourself as a customer, and try and demonstrate how you would be great at representing the company. Think of some of these things and make notes:
Just take it easy and be yourself (we know that's a cliche but it's true!) and you'll be fine. Interviewers expect you to be nervous and, if they're good at their job, they'll make you feel at ease so they can find out about the real you.
Congratulations, you nailed it and you've got the job! Now what?
Hopefully you've landed your dream job and can now get excited about your first day. Here's a few tips on what to do next.
An important thing to note is that in your IT career, you never stop learning. So make continued learning a part of your life and set time aside for it.
Other things that will help you further your career
And lastly, if you don’t enjoy what you are doing, or where you are working, act on it! If you are unhappy in your job, nobody benefits. Have a conversation with your boss to see what can be done, and if you can’t talk to your boss, talk to your friends. You are responsible for your own career, so make sure you build one that suits you.
We hope that our guide has helped you and wish you the best of luck in your future career.
We're offering a free CV review for a limited time, send us an email at sales@5thutility.co.uk and we'll be happy to take a look at your CV and give you some pointers. Who knows, it may even lead to a job :-)
Please also feel free to take a look at our company blog, where we will go through some of the latest innovations and issues in the IT world.